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Fox Smith Meets Demand For New Technology

With excerpts from the article by Allison Retka — St. Louis Daily Record
Smack in the middle of the “year of electronic discovery,” legal technology experts say client demand is fueling a new push for expanded technology use at law firms. Whether mapping a chronology for a medical malpractice suit or editing hundreds of hours of video depositions for a stirring visual aid during trial, software programs – and those who administer training and advice for such programs – are rapidly gaining popularity among local firms that want to keep organized and keep at the top of their game.

Pat Mangum, one of Fox Smith’s paralegals, has found she was able to use litigation support software in more creative ways to better meet the indexing needs of the firm. As a “paralegal who thinks outside the box,” Mangum said she tweaked and more effectively used software last year on a product liability case, one of her very first projects at the firm. With some help, Mangum was able to tailor the program to capture some unique information outside of regular documents. “Entering volumes upon volumes of documents and the coding process is a little tedious, but you have to invest some time in it,” she said. “I like the searching capabilities.” Basic knowledge of legal software programs is becoming “almost a requirement” for paralegals, Mangum said, unless they work for a large firm with its own technology department. “A paralegal who can work in a database – well, it only enhances our value,” she said.

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